Service Provider Network
Our carefully selected network of service providers offers best-in class services.
Our Partner Network
JMB Global Services has developed an extensive network of carefully selected and screened partners and service providers to assist our clients at all stages of the receivables lifecycle. Our network extends across the globe to enable our clients access to the global labor pool, or provide the education and training tools needed to successfully cultivate local talent.
We help our clients to select the right partners based on key success criteria to find the best fit for each relationship. The diversity of our partner network provides a wide pool of pre-screened talent and technology, so we can carefully consider our clients specifications and needs to identify the best match for the task.
Customer Care (BPO)
Cultivating quality call-center customer care representatives requires experience. Our team has helped locate, train, and deploy high quality customer care professionals around the world. Through proven processes we have created, we are capable of identifying qualified individuals and developing them into teams of compassionate representatives for our client’s businesses.
Servicing receivables portfolios requires specific knowledge of the rules and laws regulating collections and recovery. Our experienced team assists our clients with navigating the risks associated with servicing and collecting accounts.
We help our clients to mitigate their receivables management risk by identifying specialty accounts and managing them through channels that specialize in the compassionate recovery efforts necessary to maximize performance and mitigate risks.
Late Stage / Out of Statute
With access to the global labor pool we are able to unlock value from late stage and out of statute accounts. While complying with all applicable laws and regulations, we build strategies set on propelling opportunities while minimizing costs.
JMB Global Services partner network includes information technology and security professionals capable of handling any development, upgrades or other related technology projects. Accessing the global labor pool presents challenges for data security, data integrity and other technical integrations. We work with our partners to coordinate the creation of projects all the way through their deployment into the real-world and managing user feedback for enhancements.
Software / Systems
We have deep relationships with key software and systems providers to gain our clients access to cutting-edge technology while controlling expenses. Our team has participated in the feedback and enhancement process for many popular software suites and systems used for call center and receivables management services.
Asset sales is an important part of many creditor exit strategies, and JMB Global Services has relationships with carefully selected buyers to provide a financial back-stop for distressed accounts. By selling accounts at a fixed point in time for a pre-determined price, creditors are able to add predictability to their cash-flow and add right to their bottom-line when selling charged-off portfolios.