Technology Solutions: AI-Driven Customer Experience Systems and Platforms
Debt Negotiator & Virtual Payment Agent
A frictionless end-to-end user experience that emulates the best contact center agent’s behaviors, reduces charge-offs
and ensures state federal and regulatory compliance.
- Machine Learning AI
- Multilingual Functionality
- Advanced Fraud Protection
- Chatbot & Callback Capabilities
- Self-Authentication
- Customized Payment Options
- Increased Propensity to Pay
- Dashboards with Real-time Reporting
- End-to-End Solutions for Entirety of Customer Lifecycle
- Dispute & Bankruptcy Handling
- Document E-Sign for Hardship, Extension, Settlement, Deferments and Modifications
- Compliance Driven: PCI-Compliant, SSAE, FDCPA, TCPA, Reg-F, HIPAA
- Simplistic API-to-API Integration
- Scan QR Code Pay Option
- 24/7 Self Service Portal & Support